Feedback Hub Maintenance
On the 20th of November at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available. During this maintenance window, the Survicate panel will be...
View ArticleIntegrations Temporary Outage
A temporary outage caused all the integrations to be paused for around 180 minutes ( between 4 PM and 7 PM CET ). We have already identified the source of the issue and solved the problem. All past...
View ArticleDelays in receiving responses
We are currently experiencing delays in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay.
View ArticleScheduled Maintenance
On Saturday, the 29th of January, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational,...
View ArticleScheduled maintenance
On Saturday, the 26th of February, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational,...
View ArticleFeedback Hub Maintenance
On the 12th of March at 12 AM CET, there will be a scheduled maintenance of Feedback Hub, during which the service will not be available. During this maintenance window, the Survicate panel will be...
View ArticleScheduled maintenance
On Saturday, the 26th of March, we'll be conducting maintenance. Between 12 AM and 2 PM CET the Survicate panel and Data Export API will be inaccessible. All your surveys will be operational,...
View ArticleMaintenance of Intercom Messenger surveys
Please be aware that we are going to have a scheduled maintenance of Intercom app surveys. It will take place on Saturday, June 11th, from 12 pm CET to 13 pm CET. During this time any work with...
View ArticleGoogle Sheets Integrations Degraded Performance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to...
View ArticleGoogle Sheets Integrations Degraded Performance
All answers have been sent to Google Sheets. The Google Sheet integration is now operating at regular performance.
View ArticleScheduled maintenance
Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, August 27th, from 12 pm CET to 13 pm CET. During this time any work with panel...
View ArticleGoogle Sheets Integrations Degraded Performance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to...
View ArticleScheduled maintenance
Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, September 24th, from 12 pm CET to 13 pm CET. During this time any work with panel...
View ArticleScheduled maintenance
Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, November 19th, from 12 pm CET to 13 pm CET. During this time any work with panel...
View ArticleScheduled maintenance
Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, January 14th, from 12 pm CET to 13 pm CET. During this time any work with panel...
View ArticleDelay in receiving survey responses
We are currently experiencing some delay in responses coming to the Analyze tab due to the high load on our servers. The responses may come with an hour delay. Estimated time to resolve - about 1.5 hour.
View ArticleScheduled maintenance
Please be aware that we are going to have a scheduled maintenance of Survicate's panel. It will take place on Saturday, March 25th, from 12 pm CET to 13 pm CET. During this time any work with panel and...
View ArticleSurvicate Panel is inaccessible
We are currently experiencing issues with accessing panel.survicate.com. We are working on resolving the issue as soon as possible.
View ArticleSurvicate Panel is inaccessible
The issue with accessing panel.survicate.com has been resolved.
View ArticlePartial outage of Widget and Email surveys
The issue with displaying website and email surveys has been fixed.
View ArticleDelays in generating XLS/CSV reports
We are experiencing delays in receiving XLS/CSV reports and are working on a resolution.
View ArticleGoogle Sheets Integrations Degraded Performance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to...
View ArticleGoogle Sheets Integration Degraded Performance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to...
View ArticleScheduled maintenance
Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, June 17th, from 12 pm CET to 1 pm CET. During this time any work with panel and...
View ArticleGoogle Sheets Integration Degraded Performance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. Responses might be delivered to...
View ArticleScheduled maintenance
Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, September 9th, from 12 pm CET to 1 pm CET. During this time any work with panel and...
View ArticleSurvicate Panel is inaccessible
It may be currently impossible to log into the Survicate panel. Our team is currently working to restore the access. We apologize for the inconvenience caused.
View ArticleGoogle Sheets Integrations Degraded Perfomance
We’re currently experiencing degraded performance issues with the Google Sheets Integration. Our team is currently working to restore normal performance levels. All responses will be delivered to...
View ArticleGoogle Sheets Integrations Degraded Performance Resolved
Google Sheets Integrations Degraded performance has been resolved
View ArticleScheduled maintenance
Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, November 18th, from 12 pm CET to 1 pm CET. During this time, any work with the...
View ArticleScheduled maintenance
Please be aware that we are going to have scheduled maintenance of Survicate's panel. It will take place on Saturday, 3 Feb 2024, from 12 pm CET to 1 pm CET. During this time, any work with the panel...
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